Shipping policy
Processing Time📦
- Our processing time is 7–10 business days. Please note that business days do not include weekends or federal holidays.
- During high-volume periods (such as sales, holidays, or new product launches), processing times may take a bit longer.
- For orders with any custom items (like spell oils, spiritual baths, etc.), please allow up to 10 extra business days for processing.
- You’ll receive a confirmation email with tracking information once your order has shipped.
Domestic Shipping (U.S.)🇺🇸
- Domestic orders ship at a flat rate of $7.77.
- Free shipping is automatically applied to all domestic orders over $100 (after discounts and before taxes).
- Orders are shipped via USPS, UPS, or another carrier depending on your location.
- Estimated delivery time: 2–5 business days after shipment.
- Please ensure your shipping address is correct before placing your order. We are not responsible for packages sent to an incorrect or incomplete address.
International Shipping🌍
Good news! We now ship internationally so you can receive your favorite spiritual tools, no matter where you’re located.
- International shipping rates are calculated at checkout based on your country and package weight.
- Estimated delivery time: 3–21 business days after shipment (depending on your location, customs processing, and the shipping method selected)
- Please note that delays can occur due to customs inspections or local postal services, which are outside of our control.
Customs, Duties & Taxes
- International orders may be subject to import duties, customs taxes, or fees once the shipment reaches your country.
- These charges are the responsibility of the customer and are not included in your order total or shipping cost.
- We are not responsible for delays or returns caused by customs.
Restricted Items
- Certain items (such as herbs, oils, or candles) may be restricted in some countries. Please check your local import regulations before ordering.
- If a package is returned due to restrictions or an incorrect address, shipping fees are non-refundable.
Lost or Delayed Packages🚚
- Once your order ships, it’s in the hands of the shipping carrier. We are not responsible for lost, stolen, or delayed packages.
- If your delivery is delayed, please allow extra time, especially during holidays, severe weather, or customs inspections.
- If your tracking hasn’t updated for several days or your package seems lost, please reach out to the shipping carrier directly with your tracking number.
- We’re happy to assist in locating your order, but please note that we cannot issue replacements or refunds for packages once they’ve been handed over to the carrier.